Customer Feedback Policy

How do we collect product reviews at COKONAP?

We only display reviews that we receive from actual customers on our website.

✅ Reviews after purchase

A few days after purchase, we send the user an invitation to submit a review. This ensures that reviews come from people who have actually tried the product.

Manually reviewed and approved

We manually review each review before publishing it on our website.

We only publish content that is appropriate, polite, and not misleading.

We do not display reviews that contain hate speech, insults, or false claims.

❤️ We trust in the real experiences of our users

Reviews are extremely valuable to us and help us improve our products and understand what is most important to you at Cokonap.

Together, we are creating a brand based on quality, honesty, and customer satisfaction.

Thank you for being part of the COKONAP story and for trusting us.